Privacy Policy

• Visit our website at https://www.xpertdox.com/ or any website linked to this policy.
• Engage with us through sales, marketing, or events.

• You are at least 18 years old.
• You have the authority to act on behalf of another person or entity.
• You have authorization to perform activities on the site.

1. Introduction
2. Privacy Policy Overview
3. Collection of Personal Information
4. Automatic Information Collection
5. Information from Other Sources
6. How We Use Your Information
7. Sharing Your Personal Information
8. Use of Cookies and Tracking Technologies
9. Retention of Your Information
10. Protecting Your Information
11. Information from Minors
12. Your Privacy Rights
13. Do-Not-Track (DNT) Features
14. Links to Other Websites and Third-Party Programs
15. Protected Health Information
16. Updates to This Policy
17. Contact Us

• When We Collect Information: We gather personal information when you show interest in our services, participate in activities on our site, or contact us.

• Types of Information Collected: The information we collect depends on how you interact with us and may include:
  • First and last name
  • Phone number
  • Email address
  • Mailing Address, including state, province, ZIP/postal code, and city
  • Usage Data
  • IP address

• Accuracy and Updates: Please ensure all personal information you provide is accurate and up-to-date. We do not collect Personal Health Information (PHI) or other health data. Notify us of any changes to your personal information.

• What We Collect: When you use our services, our systems automatically gather information that may include:
  • Your IP address, browser type, and device details like operating system and hardware settings.
  • Diagnostic and usage data, which are collected through server logs. This includes details about how and when you use our services, such as time stamps, pages viewed, and your interactions like searches and features used.
  • Device data from the computer, phone, or other devices you use to access our services. This may include specific location data, depending on your device settings.

• Purpose: This information helps us to maintain the security and operation of our services, support our internal analytics, and improve performance.

• Cookies and Similar Technologies: We also collect data through cookies and similar technologies, which are detailed further in our cookie policy.

• Location Data: Depending on your device's settings, we may collect precise or imprecise location data. You have the option to disable location services or deny access to this information, but doing so may affect the functionality of our services.

• Mailing addresses, job titles, and contact details like email addresses and phone numbers.
• User behavior data and IP addresses.
• Social media profiles and URLs.
• Information used for targeted advertising and promoting events.
• When you visit or log in to our website, cookies, and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

• Administrative Communications: We use your information to send you updates about our services, changes to our policies, and other relevant notifications.

• User Communications: If you opt to use features that allow communication between users, we'll process your information to facilitate these interactions.

• Marketing Messages: Based on your preferences, we may use your information to send you marketing and promotional messages. You can opt out of these communications at any time.

• Targeted Advertising: We use your information to show you personalized ads based on your interests and location. See our Cookie Policy for more details.

• Service Improvement: We analyze your information to track usage trends, assess our marketing campaign's effectiveness, and enhance our services, products, and overall experience.

• Understanding User Trends: We process details about how you use our services to better understand and improve them.

• Evaluating Campaigns: We use your information to make our marketing and promotions more relevant and effective.

• Vendors, Consultants, and Other Third-Party Service Providers:
  • Advertising, Direct Marketing, and Lead Generation: Google AdSense, Microsoft Advertising, LinkedIn Ads, Facebook, and AdRoll
  • Allow Users to Connect to Their Third-Party Accounts: LinkedIn and Twitter
  • Content Optimization: Google Search Console, Bing Webmasters, Google Fonts
  • Website Data Backup, Hosting, and Security: Amazon
  • Web and Mobile Analytics: Google Analytics, HubSpot Analytics
  • Website Performance Monitoring: Microsoft Clarity
  • Intent Tools: RB2B, Factors AI

• Business Transfers: We may share or transfer your information during business deals such as mergers, asset sales, financing, or acquisitions.

• Law Enforcement and Legal Requirements: We might disclose your information if legally required or if we believe it’s necessary to:
  • Comply with legal obligations.
  • Protect our rights or property.
  • Prevent wrongdoing related to our Service.
  • Ensure personal safety of our users or the public.
  • Protect against legal liability.

Our platform may be linked from other websites or included in third-party programs. We do not control these external sites or programs and are not responsible for their content or privacy practices. It is the responsibility of these third-party sites to manage their own practices. If you access our site through a third-party link, please review our Privacy Policy to see how we handle your information.

We keep your personal information as long as needed for business purposes or as required by law. We also retain de-identified data for analysis. If we no longer need your personal information, we will delete or anonymize it. If deletion isn't possible immediately (like when data is in backup archives), we'll securely store and isolate the data until we can delete it.

Right to Opt-Out: You can opt out of the use of your data for targeted advertising, sale, or significant decision-making profiling.

Withdraw Consent: If we process your data based on your consent, you can withdraw it anytime. Withdrawing consent won't affect any processing that has already happened.

Unsubscribe from Marketing: You can stop receiving marketing messages by using the unsubscribe link in emails or contacting us directly.

Cookies: You can set your browser to reject cookies, which may affect some features of our services. See our Cookie Policy for more details.

Using an Agent: If you use an agent to exercise your rights, we may ask for proof that they are authorized to act for you.

Verification: We may request additional information to verify your identity when you make a request.

Many web browsers and mobile apps offer a Do-Not-Track setting that lets you indicate you don't want your online activities tracked. However, there's no standard technology for recognizing these signals yet, so we don't respond to DNT settings at this time. If a standard is established and we need to adopt it, we will update our privacy policy to reflect the change.

Understanding Your Rights:

While XpertDox is not governed by the California Consumer Privacy Act (CCPA) as it does not meet the specific thresholds set by the act, we are committed to transparency and protecting the privacy of all our users, including those residing in California.

Your Privacy Rights at XpertDox:

Although the CCPA does not apply, we recognize the importance of privacy rights. We voluntarily provide all users, including California residents, the following rights:
• Right to Knowledge: Request information about the personal information we collect, the sources of that information, our purposes for collecting it, and with whom it is shared.
• Right to Access: Access the personal information we maintain about you.
• Right to Correction: Correct inaccuracies in your personal information.
• Right to Deletion: Delete your personal information from our records.
• Right to Opt-Out: Opt out of any future sale or sharing of your personal information, should it ever become applicable.
• Right to Non-Discrimination: Assurance that you will not face discrimination for exercising your privacy rights.

Commitment to Non-Discrimination:

XpertDox does not sell or share personal information as defined under California law and ensures that all users, regardless of their state, are treated equally and with respect.

Transparency and Access to Your Information:

Our Privacy Policy outlines the types of personal information we collect, our methods of collection, the purposes for using such information, and our practices regarding its disclosure. This policy is accessible on our website and is periodically updated to ensure clarity and compliance with applicable laws.

You can contact us by any of the following methods mentioned at the end of this webpage/document.

XpertDox does not collect any Protected Health Information (PHI) or health-related data. Please do not share any PHI with us, as our communication channels are not encrypted or designed to secure such information.

• By email: support@xpertdox.com
• By visiting this page on our website: Contact
• By mail: 8687 East Via de Ventura, Suite 302, Scottsdale, AZ 85258